Street Department
Monday - Friday 
7:00 AM - 3:00 PM

Street Maintenance 

This division of Municipal Services provides for the maintenance of more than 100 miles of City streets; including concrete and asphalt repair, ice and snow removal, sign and signage installation and replacement; and maintenance of the City's vehicle and equipment fleet. Street maintenance activities include patching, concrete repair, seal coating, crack filling, sweeping, street painting, traffic control signs and signals and assisting other divisions within the City when needed. The staff also completes a limited number of major construction projects each year.

The Street Department provides that all City storm water system, gutters, drain ways, catch basins, and detention ponds are inspected and maintained as needed to assure proper operation. This department also inspects construction sites to ensure compliance with City Ordinances and Missouri DNR storm water regulations. Issues permits (no charge) for street, sidewalk, and driveway construction when working in the street or within the street right of way. 

To report a pothole to patch please contact us at:

Please include the date, your name and phone number, nearest physical address, and a description of the exact location of the pothole. We will only contact you if we cannot locate the area to be repaired. 

Pothole Reporting

Snow Removal 

The City of Marshall believes it is in the best interest of the residents for the City to provide control of snow and ice on City streets. Reasonable ice and snow control is necessary for routine travel and emergency services. The City will provide such control in a safe and cost effective manner, within the limits of budget, personnel, and environmental concerns. The City will use their employees and equipment.

Snow Removal FAQs


When will the City start Snow or Ice Control Operations? 

The Street Department Foreman and Municipal Services Director will decide when to begin Snow or Ice Control Operations, as these operations are expensive and involve the use of limited personnel and equipment.


General Criteria: 

  • Snow Accumulation of 2 Inches or More

  • Drifting of Snow that Causes Problems for Travel

  • Icy Conditions which Seriously Affect Travel

  • Time of Snowfall in Relationship to Heavy Traffic Times


How does the City prioritize streets to be plowed? 

The City has classified streets based on the street function, traffic volume, and importance to the welfare of the community. Those streets classified as “Emergency Snow Routes” will be plowed first. These are high volume routes, which connect major sections of the City and provide access for emergency services (fire, police, and medical services) and schools.

The Secondary Streets are those streets providing access to commercial businesses and connecting between emergency snow routes. The third priority streets are low volume residential streets. Plowing of the Square and adjoining streets in the area and City Parking Lots will be done at night as to have the least impact on area businesses and the limited parking around the Square.


Should I move my car off of the street before a snow? 

During a snow please find a place off the street to park your vehicle. This will help increase the efficiency in the snow plowing process as the equipment has to slow down to plow around parked vehicles.


What does the City use to treat roads?

The City will use sand, salt, and other chemicals when there are hazardous ice or slippery conditions. The City is concerned about the effect of such chemicals on the environment and will limit its use for that reason.


How does the City plow the snow? 

Snow will be plowed in a manner so as to minimize any traffic obstructions. The center of the roadway will be plowed first. The discharge shall go onto the parkway of the street along the curb. In times of extreme snowfall, streets will not always immediately be able to be completely cleared of snow.


Designated Emergency Snow Routes will be plowed first.


Where does the City take snow from the Square? 

The Street Department Foreman will determine when snow will be hauled away from the Square area by truck. Such snow hauling is necessary because there is no room on the square for snow storage.  Snow hauling operations generally will not commence until other snowplowing of primary and secondary routes are complete. Snow hauling operations may also be delayed depending on weather conditions and personnel constraints. The snow will be hauled to a snow storage area. The snow storage area will be located so as to minimize environmental impact. 


What about the safety of City Employees? 

Snow and ice control operations will be conducted only when weather conditions do not endanger the safety of operators and equipment. Factors that may delay snow and ice control operations include: severe cold, significant winds, and limited visibility.


Who is responsible for the Sidewalk on my Property? 

Each occupant/property owner is responsible for snow removal and ice control of sidewalks located on their property.

Additional Questions? Contact Municipal Services at
1 (660) 886 - 3945

City of Marshall